Please note that this privacy statement forms part of our membership terms and conditions which you can read here
About this privacy statement
This privacy statement explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights in respect of your personal data.
Please note that our website and other digital platforms may contain links to third party websites/digital platforms which are provided for your convenience. We are only responsible for the privacy practices and security of our own digital platforms. We recommend that you check the privacy and security policies and procedures of each and every other website/digital platforms that you visit.
Changes to this privacy statement
This Policy was last updated May 2018
Trafford Leisure complies with all applicable Data Protection Regulations. We may change this privacy statement from time to time and we recommend that you check this page periodically in order to review the latest version.
What we do with the information we gather
All personal information that we collect about you will be recorded, used, and protected by us in accordance with applicable data protection legislation and this privacy statement. We may supplement the information that you provide with other information that we obtain from our service with you or which we receive from other organisations, for example, our partners or sponsors
In Broad terms, we use your data for the following purposes:
To administer and provide products and services you request or have expressed an interest in.
To enable us to administer any competitions or other offers/promotions which you enter into
To maintain a record of competitions that you play in
To communicate with you in the event that any products or services you have requested are unavailable.
For fraud screening and prevention purposes.
for record keeping purposes.
To carry out market research so that we can improve the products and services we offer.
To track your activity on our digital platforms.
To create an individual profile for you so that we can understand and respect your preferences.
To personalise and improve your experience on our digital platforms.
To personalise and/tailor any communications that we may send you.
For profiling purposes to enable us to personalise and/or tailor any marketing communications that you may consent to receive from us.
To maintain a record of your golf handicap.
To maintain a record of your fitness and swimming levels.
To provide you with a membership subscription card to gain member access to facilities.
To send subscription notices to you.
To providing you with a membership.
To retain your personal information on our membership database for the duration of your membership.
To contact you with relevant correspondence.
To provide you with specific marketing information based on your choices.
To utilise images/videos in marketing with your consent.
When we provide you with products or services we may collect and store any personal information that you provide to us. We may, for example, keep a record of your:
Personal - Name, address, email, telephone numbers, date of birth, gender.
Product or service - type of enquiry, products or services you have used or bought from us, how you heard about us, who you work for, activities you are interested in, promotional offers you are interested in, membership categories of interest to you.
Usage - activity usage and non-attendance.
Image - if